Ordered saaps from DCMPAA 2 weeks ago...

[asd39]

Hello BTF,


I ordered saaps from DCMPAA website (http://www.dcmpaa.com/#!shop-dcmpaa/c1cnk) two weeks ago (which I was told on here would be a good place to buy our saaps) and we have not heard anything back from them. We received a paypal confirmation that our payment went through but after numerous emails and calls to them, we still have not heard anything from them. We have a competition next weekend and we are not sure what to even do now about our saap situation. Can someone please help us get in contact with these people as they are not responding to us at all.


Thanks

 

[DCMPAA]

Hey


Sorry for not responding back. We never got your calls, but did get your email. Our apologies. Our shipment got delayed from India, which delayed the whole process of getting saaps to you on time.


The saaps have been sent and we also sent you two extra at no charge for all the inconvenience.


Sorry again! Thanks!

 

[Anik915]

Hey


Sorry for not responding back. We never got your calls, but did get your email. Our apologies. Our shipment got delayed from India, which delayed the whole process of getting saaps to you on time.


The saaps have been sent and we also sent you two extra at no charge for all the inconvenience.


Sorry again! Thanks!

Handled like a pro!

 

[asd39]

Hey


Sorry for not responding back. We never got your calls, but did get your email. Our apologies. Our shipment got delayed from India, which delayed the whole process of getting saaps to you on time.


The saaps have been sent and we also sent you two extra at no charge for all the inconvenience.


Sorry again! Thanks!

could you please direct message me the tracking number so we can track our saaps and make sure they will arrive in time for our competition?
thanks

 

[smp]

Lol they replied hella quick

 

[Basim]

Hey

Sorry for not responding back. We never got your calls, but did get your email. Our apologies. Our shipment got delayed from India, which delayed the whole process of getting saaps to you on time.

The saaps have been sent and we also sent you two extra at no charge for all the inconvenience.

Sorry again! Thanks!

Handled like a pro!

+1 - Major respect to DCMPAA for handling this situation (the delay of the saaps) so quickly and professionally.

I hope you get your saaps in good condition & are satisfied with them asd39. It would be great if you could post a quick (1-2 line) followup on this thread after you get the shipment.

~ Basim

 

[asd39]

Hey everyone so we got our saaps literally an hour before we were about to leave for our comp so we didnt get to practice with them much before but im just glad that we got them in time. The saaps were in good form. However, DCMPAA also said we'd receive 2 more saaps for the inconvenience but we only received 1.

 

[sbishnoi]

Did they send you a tracking number? I sent a few emails asking for a tracking number and haven't gotten a response

 

[ashvin.kapur]

@sbishnoi - Sorry for the delay. I will follow up and make sure we get a response out to you soon.

 

[amrinder13]

To those on this thread that have purchased saaps from our online store and did not receive saaps on time. First off my sincerest apologizes. DCMPAA has always had the best interest in providing the bhangra community with resources to make all teams across North America successful.



As for the issue with delayed saap orders. The man that manufactures the saaps is an elderly fellow which I'm sure some of you know. He has recently been sick and has stopped producing them. His son took over the carpentering business but the turn around is horrible. From an end customer I can understand your frustration and concern.



Please direct message me your names, addresses, and contact information along with order number and I will personally make sure we take care of you.

Amrinder

 

[siddyp]

To those on this thread that have purchased saaps from our online store and did not receive saaps on time. First off my sincerest apologizes. DCMPAA has always had the best interest in providing the bhangra community with resources to make all teams across North America successful.



As for the issue with delayed saap orders. The man that manufactures the saaps is an elderly fellow which I'm sure some of you know. He has recently been sick and has stopped producing them. His son took over the carpentering business but the turn around is horrible. From an end customer I can understand your frustration and concern.



Please direct message me your names, addresses, and contact information along with order number and I will personally make sure we take care of you.

Amrinder

Amrinder has always been a quality person on the circuit. Appreciate you and the way in which you carry yourself and DCMPAA

 

[sbishnoi]

To those on this thread that have purchased saaps from our online store and did not receive saaps on time. First off my sincerest apologizes. DCMPAA has always had the best interest in providing the bhangra community with resources to make all teams across North America successful.



As for the issue with delayed saap orders. The man that manufactures the saaps is an elderly fellow which I'm sure some of you know. He has recently been sick and has stopped producing them. His son took over the carpentering business but the turn around is horrible. From an end customer I can understand your frustration and concern.



Please direct message me your names, addresses, and contact information along with order number and I will personally make sure we take care of you.

Amrinder

Thank you!